Reference

Privacy Policy for Your Account

Your account data, wallet records and device signals are handled so we can keep your bayam89 access clear, accurate and safer to use.

Account dataDANA recordsOVO recordsGoPay recordsQRIS checks
bayam89 Privacy Policy for Your Account
CONTACT ROUTES

Three Ways to Ask Us

Privacy questions need a clear route, not a long chase through the lobby. Use the same account email or phone number you registered with, then tell us whether your request concerns profile data, wallet records, device cookies or support chat history. Our team checks account ownership before discussing personal data.

Team online

Live chat privacy desk

Open live chat from your account menu and choose the privacy topic. We answer daily from 10:00 to 24:00 WIB, then move complex requests to account verification before sharing or changing any data.

Email request trail

Email us from the address on your account when you need a written record. Include your username, registered phone number and the data topic, such as QRIS receipt matching or login device history.

Account menu path

Use Account > Profile > Privacy Request when you are logged in on mobile or desktop. This path lets us tie your request to the active session without asking for extra screenshots first.

DATA HANDLING

Six Privacy Controls We Use

We write this policy around the way your account actually works. Registration, wallet checks, game-session records and support chats all create data, but each type has a different…

Registration details

When you create an account, we store the name, phone number, email and login details you provide.

Wallet references

DANA, OVO, GoPay and QRIS payments create transaction references, timestamps and status results.

Device signals

Cookies and device identifiers help us recognise your browser, keep you signed in and flag unusual logins.

Game activity records

Sessions in Sic Bo, Fortune Ox, Aviator, Sportsbook and fishing rooms create account activity logs.

Retention choices

We keep data only as long as needed for account operation, payment records, dispute handling and legal duties.

Change requests

You can ask us to correct profile details, explain a data use or close an outdated contact route.

Answers About Your Data

These answers focus on practical privacy questions we receive from account holders in Indonesia. If your question involves payment references, device access or a support conversation, include the date and account email when you contact us so we can trace the right record.

We collect the details you submit, such as name, phone number, email, username and password data. We also record login time, device type and account status so we can confirm access and answer privacy requests.

Payment records help us match wallet actions to your account. We store references, status results, timestamps and related account checks so support can trace a deposit or withdrawal question without exposing unrelated personal data.

Yes. Contact live chat from 10:00 to 24:00 WIB or email us from your registered address. We verify account ownership first, then update details that can be changed under our process and where local law permits.

Cookies keep your session recognised, remember basic preferences and help us spot unusual login patterns. If you clear them, your account remains yours, but we may request another verification step before sensitive wallet actions.

We share limited data only when needed to process payments, protect the account, deliver the service or meet legal duties. For example, a QRIS status check may require a payment reference tied to your account.

Send a request through Account > Profile > Privacy Request or email us from your registered address. Tell us whether you need profile data, wallet history, support chat records or device login records for review.

We check your identity, then separate data that can be removed from records we must keep for payment, dispute or legal reasons. We explain the result through your registered contact route after the request is reviewed.